Reviews

Here's what other customers have had to say about QualityWaterForLess.com! Do you have an order experience with us that you would like to share? Please send us an email at info@qualitywaterforless.com
I am very pleased with the water softener (Fleck 5600SXT) I purchased from your company. The price I received was was much better than any other price I found online and a comparable system from a local company was $1,500 if I installed it myself. By purchasing through your company, I save $1,000. I also did great deal of research before purchasing my softener, so I know that the products your company sells are of the highest quality. The process of ordering online was very smooth and I loved the fact that you offered free shipping. The softener arrived quickly and was very well packaged. The installation went smoothly and now we are enjoying soft water and using much less salt than before. It is great to find a company with great prices and quality service. 
Thanks,
Mark
Canton, OH
I am very happy with my new Fleck 5600SXT water softener. This is the second water softener I have purchased with qualitywaterforless.com and will not be the last. The person who helped me on the phone was very honest and helpful. He talked me out of a larger more expensive unit based on my water hardness. He was correct. I am very happy with the unit I have and will purchase another when need to replace this one or move to another home.
Thomas
Sandwich, IL
Thanks so very much for the prompt shipment! The equipment arrived in perfect condition and I was very impressed with your knowledgeable salesperson...he was extremely helpful! At first I thought I might want to have a plumber install this replacement system, but when I received his quote----over $800.00 for a system that cost less than $550.00---( I think he was upset that I didn't buy the system from him)---I decided to install it myself. Thanks to your clear online instructions, everything went just fine. Less than four hours start to finish (two and a half of which was waiting for PVC pipe connections to cure). I am a very satisfied customer and won't hesitate to contact you folks again...keep up the good work!
Steve
Sugarland, TX
This is a great system AND company. I had 2 left thumbs and didn't follow instructions on programming. Three minutes on phone and problems all straightened out. System preforms way better than I expected, light years ahead of the piece of junk I had before.
My rep worked with me to make sure I got the right system,not the most expensive.
You will not go wrong getting a system from this company. AAAAA+++++
Paul G. in Fl.
 
Thank you for your quick response. Your company’s customer service has been outstanding so far and I will keep this in mind as I hear of other people looking for a water softener. Thanks again
Greg V.
Macomb, IL
Thank you very much for the service you provide. I ordered my softener on the 5th and received it and installed it on the 10th. Your instructions had me feeling like a pro on the first try. Thank you for the great step by step instructions and great deal on the softener.
Reed H.
Sugarland, TX
Easy-to-use website; fast shipping, best prices I found for items purchased.
Lawrence S.
Hi there, I just wanted to let you know that I received the filter a few days ago. I would like to thank you for and excellent packaging job and super fast shipping - I will definitely order from you again! Thanks again
Michael D.
Pinckney, MI
Qualitywaterforless.com, I just wanted to say thanks for the great service, price, and softener. It’s so refreshing to work with a company that gives you an honest deal and helps you save time and money. My new house already has a softener loop, so installation was fairly simple, but it was still nice to know that the advice I got was accurate and that you weren’t just trying to up-sell a product that I didn’t need. So far, everything has worked perfectly (including the pre-programmed timer – thanks!), and I figure you guys saved me at least $1000 by buying from you and spending a few hours installing the system myself. You have my business in the future!
Evan H.
Kokomo, IN
Just wanted to send a note of thanks for the help in getting my 7000 SXT water softener up and running, and particularly for getting the installation manual out so quickly. Everything appears to be running fine and we are now enjoying soft water for the first time in quite a while. Thanks again for the great customer service.
Joe H.
West Salem, WI
I thought the company was very through in my shipment and the order was very quick.
Ken O.
Bath, NC
I ordered a system from you but had some difficulties with a leak. I just wanted to say "thanks" for the help in ordering my system and your prompt assistance while I was assembling it.
Randy M.
Urbana, IL
The water softener was delivered very fast and in good condition. The instructions provided for installation was excellent. Anyone should be able to install the unit. I am very happy with the clean water the unit provides. I will recommend this company and this water softener to all my friends and family.
Charles A.
Florida
I have been a big city dude most of my life and as a result I am naturaly skeptical of advertising that looks to good to be true. I bought Quality Water and everything one could ask for I received. I threw my Culligan Water softener away and I now use less water and salt with their demand system versus scheduled regeneration. The phone technician was both patient and knowledgeable and made the installation a piece-of-cake. Keep in mind I am 83 yrs.old
Stan N.
Hobe Sound, FL
I received the water softener (9100SXT) on Tuesday and installed on Thursday. Your online setup instructions worked flawlessly, shipped with excellent packing, and your service was fantastic. I will recommend you to everyone I know.
Guy P.
Eagan, MN
I recently purchased a FLECK water softener from you, and my only regret is that I should have done so alot sooner. It's workingg GREAT!!! Thanks for your help.
Ward D.
Commerce City, CO
Hello, I just wanted to thank you for the superb service on my recent order. Thanks again
Kenneth S.
Tijeras, NM
I did a lot of research when shopping for a water softener system. Quality Water for Less was very helpful, shipping was quick and secure, and the price was approx. 150 dollars less than the next lowest on the web that I found. I was hesitant at first, but everything turned out to be excellent.
John M.
Owosso, MI
First Thank you for your quick service Your Web site is well designed and easy to navigate and order and find out about the different media fine mesh for high iron. The PDF manual placement is in a very good logical location. Thank you for your swift delivery
John M.
Monroe, NY
Arrived immediately even though it was within the holiday season. Message on merchant machine that they were out of town but that one could still place orders online to ship and it worked!
Bob H.
Whittier, CA
Called and spoke to a courteous person and then ordered a 48K water softener system. prompt shipment. installed it. only issue was water meter turbine was stuck after startup - had to detach softener and rinse the water meter unit - works fine now. a pleasant overall experience. 5 stars.
Richard R.
Sherman, CT
I am writing this review end of December 2008 and by now you have probably read all the other excellent reviews this merchant has received. The relevant information I can give you then is that Erik and staff are *still* providing the highest level of customer service you should ever expect from an online merchant! I did suggest a modification to his installation guide for the 5600sxt to reverse the order of assembly of the bypass valve and the fleck valve. The water inlet/outlet coupling required very high torque tightening to eliminate any seepage in the water line. So whether you use a male adaptor or coupler, you will want to add plenty of thread tape and tighten onto the bypass before mounting on the valve. I mentioned this to Erik and he will probably improve his installation guides to ease a safe installation by plumbing rookies like myself. I can't recommend another source for water softners more highly than I can this company, I would definitely purchase from them again!
Ed F.
Dana Point, CA
This is the one of the best merchants I have ever had the pleasure of doing business with.Great price,excellent customer service, and packs your order better than anybody I have seen!!!
Ernest M.
Franklinville, NC
It's refreshing to know that there are still businesses out there that have some pride in what they do. Thanks!
Mike T.
Customer service is exceptional and helpful. Water Softener was comparable to Culligan at 1/3 the price. Superior to what you'll find at Lowes/Home Depot. I would do business with these QualityWaterForLess.com any time.
Joseph F.
Omaha, NE
Very satisfied with this supplier.
Jacobus D.
Embro, ONT
GREAT SUPPORT, PRICES, AND SHIPPING. Do not hesitate to do business with Quality water for less. Shipping was very fast and the price was excellent. I had questions after installing a reverse osmosis system and a water softener. All questions were answered above and beyond my expectations (my expectations are always very high).
Michael T.
Binghamton, NY
Hi! First, I wanted to thank you for your excellent customer service with regards to correcting a problem with the flow meter on my water softener. He gave me very straightforward instructions on how to correct the problem and it is very much appreciated. The problem with the flow meter was the turbine was off of the spindle/shaft. I pushed the turbine back on the spindle and it is now working without difficulty. Thank you again for your help!
Chris L.
Lompoc, CA
It's too easy to write this review: - The price was so low I was half-expecting to get scammed (they were -literally- 1/3 the price some vendors were selling the same tank for), - Delivery was VERY quick, - Packaging was safe/secure, - The product was exactly as portrayed (they even sent a cover which wasn't mentioned in the ad), - I received emails almost immediately with ship dates, UPS tracking numbers, and order confirmations. I couldn't be happier with QualityWaterForLess.com and would gladly recommend them to anyone looking for a replacement brine tank.
Dianna A.
Las Vegas, NV
Excellent selection and customer service
Terry P.
Land O Lakes, FL
Excellent order process, delivery and price. Good telephone support answering questions before purchase.
Walter H.
San Antonio, TX
Many thanks. I really appreciate the great service.
Bob P.
They are great at explaining things as well as following through with what they say they will do. They ship quickly and everything arrives in excellent condition. Highly recommended!
David D.
Pilesgrove, NJ
I have been very impressed with the quality of the product you sent me, the fast shipping, and good support/installation instructions offered so far. Very good pricing as well! You have a new customer, thanks.
Pat B.
Imlay City, MI
Telephone support has been most helpful, knows his products well, and takes the time to explain stuff, without an attitude.
Phil M.
Palm Beach Garden, FL
I want to thank you again for the great support that your provided. I am convinced that I made the right choice for my water softener purchase.
Neil O.
I am a DIY who replaced a 20 yr old Culligan Mark89 that worked great but was getting too expensive to maintain. I ordered a Fleck 7000SE with 40,000 grains and 1” bypass. The Fleck 7000 has a much high service rating for those that need water pressure for other fixtures when more than one water tap is open. Regular shipping to S. Cal took a week, but it was worth it. Open the box carefully, as even though the box is marked as to which side is up and everything is well packed, the shippers never follow directions. I needed the plumber to remove the old existing proprietary Culligan bypass fittings and put on 1” male NPT fittings on the copper 1” inlet and outlet lines to the softener. Then with 1” Rhino flex connectors, the new softener was hooked up. I had a couple of questions including the connection to the brine tank as it seemed to be missing a brass ferrule, but the company representatives explained it was not necessary. Great customer service. Do your research, come back to this site and get your softener here. You will save possibly $2,000 or more over other systems.
Tom K.
Southern CA
Fast service and shipping
Charles T.
Bridgewater, MA
Delivery by truck took a week to So Cal, but that was the fault of the shipper. Everything was well packed, instructions were very good, customer service was sometimes busy but excellent and knowledgable help was offered. Price was excellent. Would recommend definitely.
Thomas K.
Brea, CA
I bought a water softener from you in March of this year. It's been in service for seven months, and I just wanted to write and let you know how pleased I am with my purchase. The unit has been absolutely reliable, water flow is great, and the settings you programmed in for me are apparently just right, because my glassware comes out of the dishwasher looking like it's been shined and polished. I wish every home upgrade could be as good and trouble free a deal as I got from you. Thank you again.
Jon J.
Lake Villa, IL
What a great online merchant! The customer service was excellent - I actually reached a person without being put on hold! Great price, great product!
Sara M.
Chanhassen, MN
Easy Installation. Quality Water was very knowledgable and helpful with all questions.
Peter M.
Odessa FL
deal was good got product on time
Gary H.
Beaverton, ONT
Excellent product, price, and service!! The Fleck 5600 Meter is the best water softener I had. You can't beat the price at Qualitywaterforless. Talked to sales staff few times before made my purchase and they were very knowlegable about how the product is engineered and the science of water softening. They were extremly patient with me even when I asked a ton of questions. Will be glad to do business again with QualityWaterforless.
Verej J.
La Crescenta, CA
I searched the web for a new water softener when my current Kenmore blew it's mineral tank. QualityWaterForLess.com had a good web site with extensive information about there products and also a lot of background information about water softeners in general. This information helped a lot in the original price comparisons. When I called them, the salesman was very helpful and even helped in deciding what I needed and more importantly what I didn't need. I find that very refreshing. They rushed my order and helped in choosing the best shipping method (to get it across the border). The unit arrived in a timely fashion and appears to be well made and of very good quality. It was easy to install using the literature shipped and available on their web site. I am happy with their service and will use them again for other products.
Robert A.
Waterloo, ONT
I purchased the ondemand water softener on a Wednesday about 11a.m. and received the unit the very next morning (8:30a.m.) I couldn't believe how quick! The price was by far the best I seen around! The customer service rep was very informatative as well! All around great place!
Debbie L.
Ortonville, MI
Just to let you know, I have installed the new water softener system, and we are extremely pleased with the results so far. In fact, after just three days of operation, my wife was so pleased to have sparkling glasses again that she thanked me immensely for the great job I had done to resolve our hard water problem. I was also impressed with the speed of the delivery - only 1 week after I ordered the items as well as the rate you gave me for shipping costs to Canada. Please advise a website where I can post this. Thank you for your help.
Wayne C.
Ottawa, ONT
Excellent product, price and service!! I looked all over the Internet, and they had the best price. Usually, that comes with a compromise in customer service, not so!! They followed up all email questions quickly and were even available on the phone whenever I called. This helped me get the information I needed for a quick comparison to the other vendors, and also get the best system for my needs. I would buy from QuaityWaterForLess again, and highly recommend them to anyone who is looking for water softening or filtration producs.
Adrean T.
Lebanon, OH
THANKS!! Working fine now. You have a very good working knowledge of the products you sell. That is rare these days! Best Regards....... and recommendations!
Ron L.
Middleton, WI
Best price. Prompt "free" shipping, well boxed. High quality (no pun) materials. All the parts & pieces needed were in the box for installation. I'm very pleased with QualityWaterForLess and would do business with them again.
Walt C.
Weed, NM
Very easy to deal with. Went above and beyond even after the sale.
Rick F.
Studio City, CA
My experience with this company ws very pleasant. The service tech was very helpful. I would recomend to everyone.
Kevin L.
Minerva, OH
Excellent service, answered all my questions and was very helpful on the phone.
Pamela S.
Durham, ME
Overall, I highly recommend buying your water softener from qualitywaterforless.com. I got a lot of great information/suggestions from them at their 800 number and the price was WAY cheaper than what the local guys were charging. Plus, I didnt have to pay sales tax or shipping, which made it even cheaper. The instructions they provide on their website are fairly easy to follow and the softener I bought, a Fleck 7000SE, works flawlessly. The only problem I had was getting through to the 800 number when I was ready to ask the last few questions and place my order. They must have been quite busy those two days I couldnt get through. Again, I am very please with my purchase and highly recommend qualitywaterforless.
Charles R.
Round Rock, TX
Excellent buying experience.
Steven B.
Warwick, NY
They were very helpful on the phone and email with the questions I had about salt-free water softeners, and about selecting the correct items. I placed the order Mon night, it was shipped Tues, and received Wed. Im local to the shipping point, but it was Fed-ex, and free shipping, at a price I was unable to beat anywhere on the net.
Perry E.
Barrington, IL
Excellent product & customer service. I would not hesitate to buy from again.
Raymond C.
Waterville, NY
Great customer service and excellent prices. I definitely would use this company again in the future (if need be) and will recommend it to friends/family. I ordered a Fleck 7000SE 40,000 grain water softener and two 5-stage reverse osmosis filtration systems - great price!
Paul M.
Oswego, IL
Customer support gave exceptional advice, help and customer service. This company is great to deal with. Thanks
John P.
Dunrobin, ONT
I purchased the 5 stage reverse osmosis system (50gpd). Shipping was fast. The instuction manual is lacking in information but phone personal were very helpful in getting the system up and running. Easy to set up once a person understands the connections.
Bill W.
Black River Falls, WI
GREAT COMPANY. Customer service was exceptional. I purchased the Fleck 9100 twin and Im very happy with this product.
Scott F.
West Lafayette, OH
The customer service is exceptional - I had several pre-sales questions that they addressed thoroughly. I finally decided on a Fleck 7000SE w/40,000 grain tank which they offered to program with my applicable settings. Everything arrived in a timely fashion (I live in-state so there was a short distance for delivery) and was well-packaged; there was no delivery damage. They provide several valuable resources on their website including install documentation. I did quite a bit of research and cost comparison and came to the conclusion that this is the best merchant for water quality products! I also purchased two reverse osmosis systems for my home.

QualityWaterForLess.com has great prices - I couldnt believe the savings vs. going with a brand-name service (Culligan); I wouldve spent over one thousand dollars more just for the brand name and supposed peace of mind. I also opted for this system vs. those softeners sold at big box stores due to the reputation of the Fleck system and ease of repair. The cost was comparable for my set-up vs. purchasing an all-in-one unit from Lowes or Sears.

I would definitely recommend this merchant to others!.
Paul M.
Oswego, IL
Working with this company was easy and affordable. Great support after the sale too.
Steve D.
Howell, MI
Great price and fast service.
Robert Z.
Bigfork, MT
Excellent on all counts, strongly recommend.
Garth J.
Brandon, FL
When I spoke to sales/customer service over the phone, the salesperson was very knowledgeable and helpful. He helped me choose a water softener appropriate for my home. The price was excellent and installation information on the web was very good.
Cathy C.
St. Paul, MN
They are the best!! Quality merchandise at the best prices with fast delivery.
Mark A.
Placitas, NM
Nothing bad I could say about the experience. It was great from beginning to end.
Sandra W.
Powells Point, NC
They walked me through my options and provided me and delivered my softener to my house immediately. The softener arrived preprogrammed, and was easy to hook up. The softener works fabulous. I would definitely recommend doing business with Quality Water for Less.
Mark M.
South Lyon, MI
Well, after spending a few calls on the phone with my representative, I felt really confident we were geing a top notch system. The price was a true reflection of their name: Quality water for less. The system arrived promptly, and very well packed. Easy to assemble. There was a minor issue, simple enough to remedy with his help. The system works very well. Eric was extremely patient, and most pleasant to deal with. I will gladly suggest this company for the quality products they carry, and the service they provide. Thanks so much for a very simply, and painless purchase. Great to be rid of our RAINSOFT SYSTEM!!! Blessings!!!
Fred B.
Oviedo, FL
My shopping experience with QualityWaterforLess was excellent. I was able to get enough information about the various water softeners they had to make a good choice. The make/model I selected was the least expensive (including delivery) that I had found searching the internet. It was sent via FedEx and arrived on-time in three days as indicated on their convenient pop-up zone map. The two packages were easily tracked in transit so I could arrange to be home on delivery day. When they arrived, I was surprised how compact the unit shipped and that the unit arrived with the resin installed (assembled as some others offered, for an additional charge). I had not seen any indication the unit would arrived ready to plumb, and was happy not to have to deal with funnel loading the resin pellets myself (or paying a plumber to do it).
Dave W.
Pleasant Valley, NY
First let me start off by saying thank you and now let me explain. When I had decided to change out my rented water softener I had gone on line, with many companies to choose from I was getting lost. I was not sure because I was buying something sight unseen, all I had was my old unit and a voice on the other end of the phone. He made me very comfortable and explained every detail I needed to know. After giving him the hardness of my water in my area he set the machine up so that I would not have to, this made the install very simple and with the download off the sight the instructions were very simple also. I’m thinking for the price and all the information you get, this is the company to go with. I had the shipping done first, before I had the old unit removed so that I could start putting the new unit together. When I started I noticed that I had ordered the wrong fittings for the final hook up, with that he shipped out the parts I needed. Just one day I had no unit hooked up and thought this was OK. So if you have any doubts DON’T this is the company to go with. Another happy customer, thank you again.
Paul V..
Riverside, CA
Wow! Dealing with your company was a positive experience from start to finish. Your website is easy to use and very informative. The price on my Fleck 7000SE system could not be beat locally. I received a call prior to assembly to double check my specs. Order to receipt of product was only 7 days. Most amazing was the online installation guide. It was the most complete yet concise and easy to follow set of directions I have ever used for any product. Your company will certainly be recommended to any friends or neighbors in need of water treatment solutions.
Mike R.
Orlando, FL
Very helpful and knowledgeable with all my questions.
Fast shipping! Highly recommend.
Robert E.
Colonia, NJ
Ordered this unit on a Tuesday and it arrived on Thursday (from their location near Chicago to my location in Minneapolis). So order late one day, shipped the next, and delivered one day after that. I did a lot of comparisons on features and price. Ordered by phone, so was able to discuss the options. Found them very helpful. Unit arrived well packed. Not sure I really like the design of the nylon fittings/connections (doesnt seem as secure as older screw in fittings), but they worked well so far. But thats a function of the Fleck valve design. Just make sure you install the clips in the right direction. One question I had, which was to clarify a point post-installation, was handed quickly. Id definately use them again..
Harris G.
Plymouth, MN
The person I talked to on the phone was very knowledgeable and very nice. Answered all my questions.Excellent advice and support
Mike
Swartz Creek, MI.
The sales rep was very helpful with everything,great company.
Mark C.
Elk River, MN
I bought a water softener. Price was excellent and when I had questions I got an answer (via email) overnight. I am very satisfied and would go back there for other equipment and supplies.
Howard B.
Northford, CT
Enjoyed doing business with them. they were helpful in the installation and operation questions that I had. I would buy from them again.
Thank you for the good service and price.
Gerald D.
Fernandina Beach, FL
Great people to purchase products from, informitive, helpful, and professional. I received a great price on the products I purchased!
Melvin A.
Moreno Valley, CA
Thank you so much for the prompt, kind correction of our order. We will definitely put your company in our "favorites" for future ordering!
Dawn H.
Trivoli, IL
Excellent customer service. Willing to answer all my questions on the phone. When he failed ship when I was told, went the extra mile to make it right. Highly recommend this vendor.
Bob V.
San Luis Obispo, CA
QualityWaterForLess.com is great very very helpful Great product unbeatable price too!
David P.
Frankfort, IL
Customer service people very helpful. Package was delivered quickly.
Xiaoyuan T.
Sunnyvale, CA
Qualitywaterforless.com is just that ... QUALITY! From the order to the customer service after the sale ... a prof. company. The price was the rock bottom, but that didnt mean any corners were cut for cost savings. To my fellow Canadians - If you require a softener, or any water conditioning product, this is where to buy it from. Even with the Canadian taxes and brokerage fees, the unit cost me half of what the equivalent timed unit (I got metered) would cost here. Thanks! Ill be back to purchase additional equipment for my system very soon.
Frank C.
Bradford, ONT
I recently purchased a water softener from QualityWaterForLess The information offered on their website made the selection fairly easy and they sent me an e-mail confirming the purchase and a tracking number, by which I was able to follow the shipment across the country. The softener arrived on the promised day . A bypass valve was not included in the shipment and I called the next day to possibly purchase one . I was told that the valve would be sent out that day, at no charge, and it arrived shortly after. Obviously, I am giving them an excellent overall rating
Marvin L.
New Port Richey, FL
I called with questions before I bought and the customer service was very helpful and friendly. They were able to answer all my questions and so I bought it. It was easy to install and I have been very happy with it. Works great!
Adam P.
Hiawatha, KS
Equipment is awesome, price was unbeatable. I ordered the product because of the low price and when it showed up was astonished at the Quality of the unit as well as the speed in delivery. The product is of exceptional quality. This was without a doubt the best deal that I found for the highest quality equipment. I would strongly recommend this merchant.
Jason S.
Winter Springs, FL
Excellent Price, Quality, & Service.
Trung L.
Tucson, AZ
QualityWater provided a quality product at a low price. Would definately purchase from them again!.
Jared J.
Mason, MI
Excellent service, received my shipment in 2 days and I was very impressed with how well it was packed...everything arrived in perfect condition.
Gary D.
Oak Grove, MN
Absolutely great. Friendly, knowledgeable service and an excellent product. I saved a boatload of money and got great advice too. I would definitely buy from this vendor again and I would encourage anyone else to do likewise..
Jon J.
Lake Villa, IL
Their technical representative on the phone was the best that I have ever spoken with.
Robert A.
Wadsworth, OH
QualityWaterForLess is a very good company. The person I talked to on the phone was very knowledgeable and very nice. Answered all my questions and took my order. The water softener showed up the next day.
Tom C.
Chillicothe, IL
My contact person at this site was always there to answer my questions. He took the time.
Jerry F.
Apopka, FL
I was glad to order because of the good price I found thru google. I got all packages quickly, and I was impressed on their reponse to me about delivery. It was so easy to install because their instructions on their website had pictures, and complete explanatins. I followed step to step until start-up. When I ran into some trouble, I called and the saleperson was happy to tell me how do the final set up over the phone. We are happy now - no more iron! Thank You!
Clay T.
Coal City, IN
great price!!! fast delivery!!!!
Tom T.
Elgin, IL
I GOT MY SOFTENER IN 3 DAYS WITH FREE SHIPPING!!!
Roger S.
Blountville, TN
Great service! Fast delivery - I recommend them.
Their customer service is most helpful.
Thoran M.
Poolesville, MD
Sales Person Very Helpful
William K.
Battle Creek, MI
I was very well pleased with all aspects of the purchase. Thank You!
Quinton U.
Riverview, FL
The customer service is the best and your sales representative is heads above any customer service I have been involved in my 50+ years dealing with the public
Ernest F.
Richmond, VA
>Great water softener, quick delivery, best price, totally satisfied!
Tim L.
Wadsworth, OH
Great product at a great price! Unit arrived damaged from shipping and one 3-minute phone call to customer service took care of it. Have already recommended this retailer to family and friends!
Michael A.
Brigham City, UT
Great product at a great price! Unit arrived damaged from shipping and one 3-minute phone call to customer service took care of it. Have already recommended this retailer to family and friends!
Erik O.
Auburn, WA
Had good result with my order. It was delivered promptly, in exc condition, and the price was right.
Shirley B.
North Las Vegas, NV
Excellent advice and support. I highly recommend this company and their products.
Robert L.
Mount Pleasant, MI
Order: 891
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Order: 822
Rating: Excellent
Comments: Very easy to use website. Product was in stock. Shipped immediately. Great experience.
Order: 807
Rating: Excellent
Order: 804
Rating: Excellent
Comments: I shopped around for a water softner for 2 years and found this to be the best company for the value/price. I called customer service and they were great. I will recommend NeWater to all of my friends!
Order: 799
Rating: Excellent
Comments: Would willingly order again from this vendor but he should know that his package tracking directions yielded only frustration and no number. Aside from that minor glitch, it was a flawless shopping experience.
Order: 798
Rating: Excellent
Order: 796
Rating: Excellent
Order: 781
Rating: Excellent
Comments: Unit arrived quickly and undamaged. Installed easily except for bottom mounting washer for faucet, which was not included.
Order: 773
Rating: Good
Order: 764
Rating: Excellent
Comments: The service was excellent, the timing of the shipping was awesome (I didnt even know it was at my house until I stepped outside one morning!) and they provided me with exactly what I ordered and what they has specified on their website. A great dealer who I will go with again!
Order: 763
Rating: Excellent
Comments: Very pleased with the whole purchase experience from this merchant. Ordering was easy, delivery was quick, and the filter was exactlty as described. I will definitely be ordering from them again.
Order: 756
Rating: Excellent
Order: 702
Rating: Good
Order: 665
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Order: 656
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Prompt delivery and courteous service.
Order: 651
Rating: Good
Order: 606
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: consistently satisfied
Comments: Ive been consistently happy with products and service from NeWater. I first made the purchase because of a great price. Then they helped with installation by talking me through 2 steps. Then, when ordering replacement filters I only ordered one where I needed 2. They included the second one for free! Cant beat it.
Order: 580
Rating: Excellent
Comments: I told them that I have a missing part, next day I received a package with a missing part. This is what you call a great service. Thank's a lot and more power!
Order: 579
Rating: Good
Order: 577
Rating: Good
Order: 534
Rating: Excellent
Comments: Good equipment and very good email customer support.
Order: 533
Rating: Excellent
Comments: service was excellent, product was delivered as promised (actually early). I will be ordering more in the future. Very happy.
Order: 530
Rating: Good
Order: 522
Rating: Good
Order: 520
Rating: Excellent
Order: 512
Comments: They were prompt and provided explicit installation directions. The price was great, too.
Order: 504
Comments: Ordered my product on Wednesday, received it on Friday. Emailed a question about the unit and they responded very quickly with a detailed answer. Very satisfied customer who has already recommended them to others. I am very pleased with the product, also. Thanks!
Order: 501
Rating: Excellent
Comments: The whole ordering experience exceeded my expectations. I would recommend this merchant to others.
Order: 499
Rating: Excellent
Comments: Great system. Order received on time with all the required parts for installation. Customer service is very helpful.
Order: 491
Rating: Excellent
Order: 489
Rating: Excellent
Comments: Keep up the good work!